Manager (MIS) – Infrastructure Specialist Job in Pune at Bajaj Auto Limited

Bajaj Auto is hiring for the role of Manager (MIS) – Infrastructure Specialist!

Responsibilities of the Candidate:

• Coordinating the delivery of MIS business-facing services to meet the required levels of quality.
• Ensuring the successful implementation of new and revised digital systems and processes.
• Ensuring execution of assigned activities in the IT Infrastructure service delivery processes within the company.
• Leading to resolve major incident & critical situations, providing input and expertise to solutions for any incident, change or project minimising impact on infrastructure services.
• Ensuring continuous service improvement of the IT Infrastructure Services, including performance management and operational demand.
• Driving a standardized way of working i.e. for capturing operational demand for discussing and reporting performance.
• Leading the execution of Service delivery by internal IT delivery and IT operations team members, as well as external third-party IT service suppliers.

Requirements:

• A bachelor's or master's degree in business administration, computer science, information management or related field, or equivalent work experience.  Academic qualification or professional training in marketing, social or behavioral science is also desirable.
• 5 - 7 years of work experience, preferably in business or IT management and ideally a combination of the two.
• Experience in working with cross-functional teams and enterprise-wide programs, operating and influencing effectively across the organization and within complex contexts.
• Experience in designing strategic metrics and scorecards.
• Experience in working in technologies like Python, Grafana, MEAN js, Node js, Shell & Power Shell scripts and Zabbix. 
• Experience in handling Information security, IT Operations, and IT Governance will be an added advantage
• Thorough understanding of processes and practice of the ITIL framework
• Demonstrated ability of delivering Infrastructure Projects.
• Champion application of Lean methodologies and techniques like Six Sigma to simplify processes before digitization
• Working knowledge of TPM is desirable
• Understanding no code, low code platforms like power apps, Zoho Creator, Google app maker etc desirable.
• Strong interpersonal skills. Ability to work across business lines at senior levels to influence and effect change to achieve common goals.
• Analytical skills. Outstanding analytical and problem-solving abilities.
• Ability to effectively guide and sustain people, process and technology change in a dynamic and complex operating environment.
• Seriousness or presence ("gravitas") to develop a digital workplace program, as well as to sell and embed it in all levels of the business.