Manager - AMS Job in Hyderabad at PepsiCo

PepsiCo is hiring for the role of Manager - AMS!

Responsibilities of the Candidate:

• Collaborate with the Global HR Operations System & Platforms team to manage the queue of incidents and service requests – Execution
• Work on the assigned global Change Control Board (CCB) configuration requests (including the development of project plans and timelines)
• Focus on the assigned global IdM and security queue security requests and communicate back to management for proper escalations
• Work on the assigned EC configuration updates required as part of SAP/SuccessFactors Releases - Execution
• Provide input into the global Release Management process for configuration requests – Execution
• Lead the resolution of escalated configuration and security issues by collaborating across all internal and external team members to ensure quality implementation execution and delivery, escalating to the Assoc Manager as necessary
• Support and execute the assigned global metrics and scorecards for all EC system configuration and security changes and provide status to stakeholders and senior leadership – Execution

Requirements:

• Minimum of a bachelor's degree, preferably in IT or Human Resources
• 3-4+ years of experience in SAP SuccessFactors system implementations and support
• Global large-scale systems implementation, project management, and support experience
• Detailed system configuration experience in large scale HCM ERP/Cloud solutions:
  • SuccessFactors Employee Central or SAP HCM preferred,
  • SuccessFactors certification required
• Detailed understanding of HR business processes, IT, and the System Development Lifecycle (SDLC)
• Experience collaborating with business teams, subject matter experts, IT and integration partners in creating optimized system solutions to meet business requirements
• Must be highly organized, with strong follow-up and results-oriented with strong verbal and written communication skills
• Effective problem-solving skills, high degree of initiative and creativity with a quality focus and strong attention to detail
• Experience in managing multiple simultaneous projects on time and budget
• Ability to thrive in a fast-paced environment with multiple stakeholders and conflicting priorities
• Ability to multi-task and prioritize, anticipate and independently address issues