Manager - Activation Officer Job in Guwahati at Vodafone Idea Limited

Vodafone Idea is hiring for the position of Manager - Activation Officer!

About:

The role involves processing customer activation applications for a timely and compliant onboarding experience. Ensure support to sales organizations including retailers for quicker customer acquisition.

Responsibilities of the Candidate:

• Process new activation documents for both prepaid and postpaid services
• Approve SIM exchange within TAT through correct approval of customer documents
• Ensure document compliance and actively identify frauds
• Retailer and doc pick-up partner management for effective training on document screening
• Support TERM requirements as per need.

Requirements:

• Min Graduate
• Fresher / 06 months of relevant exp
• Diversity candidates preferred
• Should be able to influence and get buy-in of the cluster sales team on decisions
• Quick thinking to take immediate steps to fix burning issues and challenges in a time-bound manner.
• Ability to work with partner teams to get deliveries done or respond responsibly and provide support to other functions.
• Diligent and effective