Management Trainee - Order to Cash Job in Kolkata at Genpact

Genpact is hiring for the role of Management Trainee - Order to Cash!

Responsibilities of the Candidate:

• Responsible for processing all billing cycles for circulation activities on a strict timeline each month.
• Expertise in navigating billing systems to perform research on billing disputes, input new pricing and products.
• Key contact for local circulation departments for billing issues.
• Assist AR team with cash application if exceptions arise.
• Monitor adjustments to bills; ensuring accuracy in GL coding and mapping within the front end systems.
• Responsible for creating an environment and culture that fosters process improvement, high performance teams, employee growth, extraordinary customer service, and market-driven competitiveness in Billing
• Responsible for establishing productivity and quality performance measurements, monitoring performance against established goals, and coaching employees on improvements in execution
• Owns all Billing policies, controls, processes and procedures.
• Enforces all policies, controls, process and procedures for Billing.
• Ability to communicate technical problems to the appropriate IT staff for system functionality issues and resolution.
• Ensure all documentation is SOX compliant, up-to-date, accurate and easy to understand.
• Perform and monitor Month End process for each location as well as generate and book Circulation Revenue to JDE
• Foster communication and teamwork within and across organizational boundaries, especially with other SSC departments.
• Hire, train, and motivate the team.

Requirements:

• Bachelor or Graduate degree  
• Relevant years of experience in Order to Cash 
• Strong analytical and problem-solving skills 
• Excellent customer service and communication skills 
• Must be self-reliant, resourceful, and proactive in approaching tasks. 
• Strong analytical skills and ability to work with complex data. 
• Excellent attention to detail and problem-solving abilities