Management Trainee - Invoice To Cash (Generalist) Job in Kolkata at Genpact

Genpact is hiring for the role of Management Trainee - Invoice To Cash (Generalist)!

Responsibilities of the Candidate:

• Post daily receipts (wires/ACH/checks/lockbox) and credit/debit memos on a timely basis to ensure accurate maintenance of accounts receivable balances 
• Manage the cash application, relieving of receivables (Order release), and deduction creation of cash coming in through lock box and EFT within defined timelines  
• Audit cash application process on auto cash and manual portings to ensure financial integrity of receivables (invoices closed, and deductions created) 
• Making calls to stakeholders as required, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests. 
• Contact collections and business partners to obtain remittance details 
• Research and resolve misapplied and unidentified cash receipts in ERP 
• Identify and manually tag all customer remit discrepancies and short payments. 
• Undertake tasks as requested by the Team Leader that may involve testing and process improvement 
• Assist in streamlining and improving the accounts receivable process by identifying areas of improvement to improve customer behavior, cash processes, and auto cash match 
• Maintain, prepare and distribute daily and monthly reporting to Supervisor, and other stakeholders 
• Must be willing to work overtime during peak periods, month end, and year end 
• Identify and reconcile payment differences, post short/over payments, deductions on account and partial payments and appropriately code all reconciling transactions 
• Utilize shared mailboxes and customer web portals to identify, retrieve and organize remittance details. 
• Must have a strong understanding of Accounts Receivables process with Quality team on performing process Audits as per the agreed sample size and agreed frequency  
• Act as a Subject Matter Expert/mentor/buddy and provide guidance/ support to the other team members 
• Keep the SOP documentation updated as per the identified changes in the process and submit for regular review and approval 
• Review /update Root Cause Analysis (RCA) provided by the accountant and work with Client-SMEs in formalizing the resolutions and bringing the preventive control to ensure same error is not repeated 
• Identify anomalies, gaps in the process and explore potential opportunities for process improvement  

Requirements:

• Degree in Finance/Accounting/Business management or other related areas  
• Relevant years of experience in Accounts Receivables Process 
• Strong detail-orientation with a penchant for data accuracy 
• Ability to research, interpret and reconcile data 
• Strong communication skills, both written and verbal 
• Good interpersonal skills and team player 
• Ability to take initiatives, meet tight deadlines and prioritize workload 
• Proficient in Microsoft Excel 
• Strong working knowledge of ERP systems (e.g., SAP, Oracle, NetSuite) and bank platforms 
• Critical thinking skills with an ability to analyze data, and an eye for details