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Management Trainee - Customer Success (Hospitality) Job in Bangalore at BHIVE Workspace

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Management Trainee - Customer Success (Hospitality)

BHIVE Workspace

  Full Time Job

  Not Disclosed

  0-3 years

  Posted  30+ days ago

Location
  • Bangalore
Skills Required
  • Hotel Management
  • Networking
  • Good Team player
  • Customer Relationship Management
  • Analytical skills
  • Problem Solving
About this Job

BHIVE Workspace is hiring for the role of Management Trainee - Customer Success (Hospitality)!

Responsibilities of the Candidate:

  • Be the Brand Ambassador for BHIVE
  • Design, Deploy, and Drive Customer engagement initiatives 
  • Hold P&L responsibility of the center and ensure profitability with a great customer experience 
  • Take strategic initiatives to ensure customer retention and expansions
  • Conduct market study and research towards ensuring best-in-class initiatives at BHIVE
  • Be responsible for administering Customer Satisfaction surveys and working towards a 100% CSAT 
  • Ensure enhancement of BHIVE standards consistently 
  • Ensure compliance as per BHIVE SOP

Requirements:

  • Bachelors of Hotel Management
  • Effective Communicator
  • Result Oriented and Metric Driven
  • Strong Business Acumen
  • Networking Skills
  • Customer Centricity
  • Agile and Dynamic
  • Self Motivated
  • Team Player 
Eligible Degrees
Master of Business Administration / All Courses
Bachelor of Technology/Engineering / All Courses
Master of Technology / All Courses
Bachelor of Arts / All Courses
Bachelor of Science / All Courses

+86 More

Who can apply
Work Experience: 0-3 years
Eligible Graduation Years: 2024, 2023, 2022, 2021, 2020
Documents Required

1. Resume

2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)

About BHIVE Workspace
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