Management Trainee Job in Gurgaon at Genpact

Genpact is hiring for a Management Trainee!

Responsibilities of the Candidate:

• Leading day-to-day operations and taking care of process metrics for collections business 
• Proactive approach in recognizing emerging trends like potential frauds, accuracy, and staffing challenges and fix them 
• Identify process anomalies and get those fixed 
• Drive efficiency in teams every year 
• Ability to communicate efficiently with clients and the process management on issues related to the subject 
• Provide Critical VOC / observations or bring up patterns to the business in case of any anomalies 
• Resources should have the ability to work and operate in a high volume and timeline environment to meet Service Level Agreements & customer demands. 
• Proven ability to work with customers and efficiently communicate anomalies 

Requirements:

• Strong Communication skills both written and verbal 
• Should have a good working knowledge of using Excel, PowerPoint 
• Ability to manage and coordinate multiple assignments simultaneously in a deadline-driven, fast-paced environment required 
• Good analytical and quantitative skills and the ability to see trends and patterns in data and translate data into decisions is required 
• Proactive and enthusiastic to take on new challenges 
• Excellent analytical skills with the ability to problem solving 
• Ability to work independently and manage own responsibilities