Loan Servicing Representative Job in Hyderabad at Wells Fargo

Wells Fargo is hiring for the role of Loan Servicing Representative!

Responsibilities of the Candidate:

• Support Loan Servicing functional areas or processes
• Identify opportunities to improve various areas within Loan Servicing and recommend solutions
• Review, research, analyze, calculate, and submit moderately complex mortgage claims
• Perform moderately complex administrative, transactional, operational, or customer support tasks
• Review, research, process, and respond to written and phone inquiries of moderate to high complexity from customers, title companies, vendors, and internal personnel about loans and various areas within Loan Servicing
• Receive direction from Loan Servicing supervisors
• Escalate non-routine questions to experienced individuals
• Use relevant information and independent judgment to review and file claims while ensuring compliance with all federal, state, client, and company policies, procedures, and regulations
• Interact and communicate with agencies, investors, insurers, mid-level management, staff, and cross-business units, as well as internal or external customers
• Guide less experienced peers

Requirements:

• 2+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Experience in Loan Servicing, or equivalent demonstrated through one or a combination of the following:
  • Work experience
  • Training
  • Military experience
  • Education