Livesite Engineer Job in Pune at Arkose labs

Arkose Labs is hiring for the job role of Livesite Engineer!

Responsibilities of the Candidate:

• Monitor the live production environment to proactively identify potential issues or anomalies.
• Respond promptly to system alerts, incidents, or outages, and take appropriate actions to resolve them.
• Collaborate with cross-functional teams, including developers, system administrators, and network engineers, to troubleshoot and resolve complex issues.
• Be the central point of contact for incidents providing periodic updates to stakeholders.
• Prepare and deliver incident reports to customers.
• Develop and maintain automation scripts, tools, and monitoring dashboards to streamline operational tasks and improve efficiency.
• Implement proactive monitoring and alerting mechanisms to ensure early detection of system issues.
• Participate in an on-call rotation to provide 24/7 support for production systems.
• Respond to and resolve critical incidents during on-call shifts in a timely manner.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience working as a Live Site Engineer, Site Reliability Engineer, or in a similar role.
• Strong knowledge of Linux/Unix systems, networking concepts, and web technologies.
• Proficiency in scripting languages for automation and tooling.
• Experience with monitoring and alerting tools.
• Experience Familiarity with cloud platforms and containerization technologies.
• Excellent problem-solving skills and the ability to think quickly and prioritize effectively in high-pressure situations.
• Experience in fraud or bot mitigation domain
• Experience using tools like FireHydrant
• Strong communication skills and the ability to collaborate effectively with cross-functional teams.