Linux Application Support Job in Pune at FIS Global

FIS Global is hiring for the role of Linux Application Support!

Responsibilities of the Candidate:

• Provide technical support activities for a software production processing environment.
• Install, maintain, and support application/source code and/or its components and subsystems including third-party software.
• Detect, diagnose, and report related problems. Analyzes and resolves incidents, problems, or known errors related to failures in applications and supporting software components.
• Provide technical assistance to programming staff in the analysis of application software amends, performance, and resource consumption. Creates and maintains complete documentation relative to the support of application software.
• Provide twenty-four-hour support for applications and supporting software. Provides consultation to internal users with regard to software capabilities and use.
• Follow escalation procedures, when appropriate, to resolve incidents, problems, or known errors in a timely manner. Uses appropriate diagnostic tools to isolate and resolve incidents, problems, or known errors.
• Assist development teams in requirements definition, system design, and delivery of projects. Verifies technical specifications for development projects. Acts as project liaison/Services Delivery advocate on projects.

Requirements:

• 1 to 3 years of proven experience in supporting Linux-based applications
• Good working Knowledge of supporting Linux-based application environments
• Basic knowledge of the Linux platform. Experience with any RDBMS database
• Experience in application support domain. Experience supporting critical Production environments
• Good skills in supporting Windows-based applications and experience in supporting applications in a Production environment
• Experience in Shell script automation. Must be ready to work in a 24*7 environment