Learning Delivery Analyst Job in Mumbai at Colgate-Palmolive (India) Limited

Colgate-Palmolive Limited is hiring for the role of Learning Delivery Analyst!

Responsibilities of the candidate:

• Handle key strategic and day-to-day operational responsibilities pertaining to the planning and execution of the Training Calendar for the region.
• Secure ongoing communication and alignment with COHRE, CBS, and Business HR on the ground for current and new learning initiatives. Responsible for communicating to Business HR learning priorities based on input received from COHRE and addressing local/Regional training needs to COHRE.
• Stay informed on legislation impacting the Region’s training and education obligations (e.g. Unions, Language requirements, type of learning format) and share it with COHRE; call out ad-hoc training needs.
• Provide support to Business HR in responding to specific and unique technical and professional development issues,
• Implement and assess training programs within the specified region.
• Create ad-hoc communication material on training happening in the region.
• Demonstrate execution of learning plans and coordinate local (project) training efforts to ensure the full utilization of site training facilities, processes, resources, equipment, and third-party vendors.
• Assist in prioritizing training requirements; resolving and clarifying training goals and objectives; and identifying trainers to support Learning plans.
• Continually seek and support creative approaches, practices and processes to improve the efficiency and effectiveness of training programs.
• Ensure LMS is updated and complete to support planning, completion tracking and reporting (eg: scheduling offering in LMS ahead of time, updating completion promptly).
• Logistic coordination of instructor-led training courses (classroom or virtual) and train-the-trainer sessions.
• Coordinate, schedule, and set up virtual and classroom meetings.
• Moderate and/or host virtual sessions as needed.
• Provide support to instructors and participants prior to, and during sessions (test content, resolve technical issues).
• Provide post-session support as the need arises.
• Support target audience identification and session management (e.g.: run gap report and communicate to incomplete Users).
• Facilitate training deployment, including testing and communications.
• Track attendance/completion; confirm learner and instructor credit, etc.
• Be the first point of contact for Users for LMS queries.
• Provide relevant partners with applicable training feedback.
• Provide support and adhere to regulatory compliance requirements (attendance, collect feedback, distribute recorded sessions).
• Responsible for tracking the spending & budget of the division/hub.
• Active participation in global projects.

Requirements:

• 2+ years of Learning on the ground experience
• Bachelor's education, Master's preferred
• Up to 3 years of HR/Learning/Operation experience
• English: fluent (speaking, reading, writing)
• General understanding of the Learning process/Vendor management
• Strong organization skills, attention to detail and follow through to resolve any outstanding issues
• Strong written and verbal communication skills; handles internal communications and external / client communications with detailed support and assistance
• Demonstrates customer centricity
• Ability to perform administrative activities.
• Ability to work efficiently in a fast-paced, self-directed team-based environment
• Strong time management skills to prioritize efficiently and handle multiple aggressive timelines
• Strong project and process management skills