Lead - Key Account Management Job in Mumbai at Glance

Glance is hiring for the role of Lead - Key Account Management!

Responsibilities of the Candidate:

• Know the customer: Deeply understand customer behavior, develop new customer insights
• Own the business: Co-own the P&L, develop the business model, understand where opportunities are, and create a viable business to service them
• Know the market: Stay on top of trends in an ever-changing landscape, find opportunities, and prioritize based on size, internal capabilities, etc.
• Know the competition: Understand online and offline players. Ensure Shop101 selection stays well ahead of the competition
• Influence the leadership: Convert strategies into action by liaising with cross-functional leadership and drive the changes required Vendor/Resellers 

Requirements:

• Develop a deep and long-standing relationship with the vendors/resellers to drive relationships from the strategic to the tactical
• Own the business terms with the drop shippers - products, returns, ordering, etc.
• Ensure a high share of mind from the vendor. Build deep ties.
• Make vendors/resellers partners in driving disruptive changes for the category
• Develop a thorough knowledge of the market and reseller ecosystem - short-term and long-term trends
• Have an in-depth knowledge of competition, vendor/resellers, and the ability to influence the market.
• Develop and implement industry best practices. Move the industry with you!
  
• Work with teams to get the best possible selection of drop shippers onboarded.
• Own cost improvement and overall portfolio management
• Make Shop101 the destination of choice for resellers through the largest and the greatest assortment of products on offer.
• Drive portfolio management for best offers and discounts for the customers
• The key driver of working capital management and inventory
• Develop and manage a fulfillment strategy with the suppliers to ensure the best selection along with the optimal cost and service.