Lead- Inside Sales Job in Agra at Oswaal Books

Key Responsibilities:

Sales Target Achievement:

• Set and achieve predetermined monthly, quarterly, and annual sales targets for the team.
• Increase the average deal size and revenue per team member.
• Expand geographical coverage and drive growth in underperforming markets.
• Ensure full range coverage, making sure all categories and titles are present with 100% distribution and display (DnD).

Team Skill Development:

• Conduct regular training sessions on sales techniques, product knowledge, and communication skills.
• Implement personalized coaching plans to enhance individual team member performance.

Call Quality and Compliance:

• Ensure that call quality aligns with company guidelines and best practices.
• Monitor and enforce adherence to company policies, regulations, and legal requirements.

Lead Conversion Rate Improvement:

• Develop strategies to enhance lead conversion rates.
• Optimize sales processes by identifying and removing bottlenecks in the sales funnel.
• Engage in data mining to maintain a steady flow of leads in the funnel.

Employee Engagement and Retention:

• Foster a positive and supportive work environment to maintain high employee satisfaction and morale.
• Implement strategies to reduce employee turnover.

Performance Management:

• Set individual performance goals for team members.
• Conduct regular performance evaluations and provide constructive feedback for continuous growth.

Pipeline Management:

• Ensure a healthy sales pipeline with a balanced mix of leads at various stages.
• Maximize the potential of each lead in the pipeline by implementing effective strategies.
• Collaborate with the Marketing Team for lead generation and nurturing.

Collaboration and Communication:

• Promote open communication and collaboration within the team.
• Address internal conflicts or issues promptly and effectively.

Reporting and Analytics:

• Provide regular reports on team performance, sales activities, and customer interactions to senior management.
• Utilize data-driven insights to identify areas for improvement and implement necessary changes.

Continuous Improvement:

• Stay informed about industry trends, sales tools, and emerging technologies.
• Implement innovative sales strategies and techniques to boost team performance.

Presently, we provide the most exam-oriented books for CBSE, ICSE, ISC and Karnataka Board and competitive exams including JEE, NEET, NRA, GATE, CAT and CLAT along with others. Running parallelly with all the national and state level education-oriented updates we strive to keep the students updated and upfront. Currently, we publish more than 700+ titles in English, Hindi, Kannada, Malayalam, Marathi and so forth every year, and envisaging to add 50 new titles every coming year.