Lead Gas Turbine Product Service Engineer Job in Bengaluru at GE Healthcare

GE Healthcare is hiring for the role of Lead Gas Turbine Product Service Engineer!

Responsibilities of the Candidate:

• Conduct root cause investigations for issues with significant fleet impact from initial investigation through the corrective and preventive actions phase
• Resolve in-depth, technical issues in combustion technology for customers timely and efficiently
• Assure all component designs meet the requirements of customers
• Assist and coordinate with interfacing organizations such as manufacturing, sourcing, services operations, quality, and design engineering to fulfill customer needs.
• Communicate progress across all levels of the organization, including plant operators and executive leaders.
• Represent GE Gas Power in industry, at conferences, user groups, and customer events
• Worke on customer technical review meetings and presented recommendations to champion GE's commitment to technical solutions
• Support unplanned/forced outages to meet availability goals.
• Provide commercial teams with technical assistance for sales and services proposal activities.
• Author knowledge articles as well as customer communications, including TILs (Technical Information Letter), PSSB (Product Service Safety Bulletin), PSIB (Product Service Information Bulletin), and Safety communications.

Requirements:

• Bachelor's Degree in engineering from an accredited university or college
• Experience in gas turbine combustion engineering experience or related technology.

Desired Requirements:

• Demonstrated capability of working in a matrixed global organization
• Experience in interfacing with customers
• Customer-focused with clear, concise written and oral communications to the appropriate level
• Humble, open, collaborative, and continuously learning
• One Team mentality, working horizontally to support our customers despite internal hurdles
• Six Sigma DMAIC, TOPS 8D, or other Root Cause analysis techniques
• Ability to rapidly change directions for multiple concurrent projects based on emergent business priorities
• Ability and willingness to confront the status quo, without allegiance to past or current practices and technology, to drive the best GE products.
• Prior experience in a customer support/facing role; strong commercial mindset.