Lead Associate - Transactional Quality (Gurgoan) Job in Gurgaon at WNS Global Services Private Limited

WNS is hiring for the role of Lead Associate - Transactional Quality (Gurgoan)!

Responsibilities of the Candidate: 

• Review documents received against conditions and accordingly action the conditions.
• Analyzing credit, income, and assets documents to properly assess condition’s requirement and promptly provide decisions
• Review property documentation including title commitments, sales contracts, insurance, and flood determinations
• Maintain a well-developed knowledge of loan product guidelines and industry regulations, including assisting in the prevention, detection, and resolution of mortgage fraud
• Review and analyze appraisals for value and compliance with industry requirements
• Demonstrate the ability to independently make sound decisions based on the creditworthiness of the applicants based on established underwriting guidelines, policies, procedures, knowledge, and experience
• Provide exceptional customer care (both internal and external) in a manner that satisfies the individual needs of each customer and builds loyalty to the client
• Maintain confidentiality of all customer and employee information
• Respond positively to feedback and redirection
• Fully utilize systems, tools, training, and resources provided to maximize potential• Assist other departments as needed
• Meeting daily production.
• Meeting the daily SLA requirement
• Meeting the daily Quality requirements - hands on experience in quality tools such as RCA, Pareto chart etc

Requirements:

• Any Batchelor's degree