Lead Associate, Processing Support, Consumer Direct APAC Job in Mumbai at Onity Group Inc.

Onity is hiring for the role of Lead Associate, Processing Support, Consumer Direct APAC!

Responsibilities of the Candidate:

• Conducts a thorough review of client loan files for accuracy and completeness.
• Systematic input and updating of loan information into Encompass application.
• Document loan status changes in Encompass through comments
• Review the documents and complete the required processing steps
• Facilitates document retrieval from the required teams in case if it is not available.
• Communicate loan progress and outstanding requirements to clients via timely phone calls

Requirements:

• Should be a graduate.
• Understanding of the Mortgage Servicing Industry.
• Effective communication and analytical skills required.
• Proficient in MS Office (Excel, Word and PowerPoint).
• No documented disciplinary action in the past 12 months.
• Should have an Appraisal rating of ‘Fully Meets Expectations’ or above in the last completed performance cycle.
• Should have completed 12 months in the organization and 9 months in the current role.