L&D Trainer - US Job in Bangalore at Equiniti

Scope Training Needs

• Has an in-depth knowledge of own discipline (e.g. instructional design and ability to effectively deliver sessions) and basic knowledge of related disciplines to demonstrate credibility with learners and stakeholders.
• Research and develop learning solutions to support EQ’s people development needs to ensure our people are appropriately trained, coached, and motivated so that their individual and collective performance meets the current and future performance of the business.
• Understands the business and EQ’s products/services, to be able to support various teams with training requirements.
• Support organizational changes within the business, providing training support.
• Work with subject matter experts to understand and obtain knowledge to ensure appropriate transfer of learning.
• Consult and liaise with EQ’s people managers, when required, on training requirements to identify, assess, define, and determine training needs.

Design & Update Solutions

• Work independently with minimal guidance to design and build training material in accordance with business and regulatory requirements.
• Produce written and visual support material using the agreed methodology.
• May lead low-medium risk projects.
• Stay abreast of current industry best practices and professional development opportunities.

Learning Delivery

• Deliver training in accordance with business and regulatory requirements – both scheduled and ad-hoc. Provide support for new recruits after induction training, if applicable.
• Champion varying methods of learning delivery (self-serve, live, virtual, etc.).
• Be an advocate for EQ online training and all compulsory training requirements that the business must implement, develop, and monitor.

Evaluate Courses and Solutions

• Work collaboratively within Group L&D, supporting peers and proactively seeking ways to share best practices and knowledge, providing support for colleagues with less experience.
• Partner with relevant business partners and stakeholders to maximize customer and client satisfaction, both internally and externally.
• Ensure that all training materials are up to date and accurate, complete regular maintenance and updates, and secure any required approval or sign-off.
• Undertake regular Training Needs Analysis (TNA) to identify training gaps.
• Review evaluation feedback forms to identify training requirements and knowledge gaps.
• Ensure continuous evaluation of solutions is conducted to ensure fit for purpose and value add is clear.
• Take ownership and solve any risks, issues, or problems identified.
• Maintain all training records and digital content.
• Produce relevant, timely, and useful management information, including Key Performance Indicator data, when required.

Requirements:

• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment.
• Ability to manage multiple priorities, with excellent problem-solving and decision-making skills.
• Excellent verbal, written, listening, and interpersonal communication skills.
• Ability to facilitate training in virtual and in-person settings.
• Strong classroom presence and facilitation skills with a dynamic presentation style.