KYC Verification Specialist Job in Mumbai at Nivoda

Nivoda is hiring for the role of KYC Verification Specialist!

Responsibilities of the Candidate:

• Perform KYC verifications swiftly and accurately.
• Ensure a smooth, efficient process resulting in a positive customer experience.
• Guarantee compliance with relevant regulatory requirements and company policies.
• Provide reliable night shift coverage.
• Foster efficient communication and collaboration with sales managers.
• Identify and implement process improvements.
• Provide responsive and efficient ad hoc support to finance colleagues, assisting in various tasks and projects as needed.

Requirements: 

• Experience in KYC or similar compliance roles
• In-depth understanding of KYC regulatory requirements, compliance laws, and anti-money laundering (AML) procedures
• Proficiency in KYC software platforms, customer management systems, and other relevant technologies is advantageous (e.g., Trulioo, Hubspot)
• Exceptional analytical skills with an eye for detail
• Strong written and verbal communication skills
• Ability to manage time effectively, particularly during night shifts
• Soft Skills:
  • Excellent customer service skills
  • Ability to communicate complex compliance issues in a simple, understandable way
  • Highly dependable and reliable
  • Open to feedback and committed to ongoing learning and development
  • Uphold the highest ethical standards in all work activities