Key Account Manager Job in Delhi at Hilti India

Hilti India is hiring for the role of Key Account Manager!

Responsibilities of the Candidate:

• Develop and implement strategies for key account growth, turning customers into business partners.
• Build strong relationships with key accounts, and take the lead to drive a top-down approach
• Proactively identify and capture new business opportunities within your territory
• Visit Customer Jobsites and Offices, analyze customer needs and provide efficient solutions and technical support.
• Deliver focused product demonstrations & Seminars and ensure customers see the value in our solutions.
• Plan and execute sales activities using our CRM system to ensure high data accuracy, call quality and productivity.
• Maintain detailed records of customer interactions and potential opportunities in our CRM
• Achieve sales targets and drive revenue growth through effective customer engagement.
• Manage credit collections and maintain customer satisfaction.
• Foster collaboration across multiple departments (materials management, logistics, credit, marketing, technical services, customer service) to ensure seamless customer experiences.
• Stay informed about market trends and competitor activities

Requirements:

• Bachelor’s degree in Engineering (Civil, Mechanical, Electrical) or related field. MBA/PGDM is a plus
• Strong communication and interpersonal skills.
• Problem-solving ability and a solution-selling mindset.
• Prior sales or business development experience.
• Drive for results and ability to work in a collaborative team environment.
• Learning agility and adaptability in a fast-paced commercial environment.
• Business planning skills to maximize productivity and customer-facing time.