Key Account Executive - eCommerce Job in Mumbai at Unilever

Unilever is hiring for the role of Key Account Executive - eCommerce!

Responsibilities of the Candidate:

• In Stock Excellence: The KAE is accountable for the efficient online availability of the portfolio on its respective platform. This requires her/him to work on demand forecast, customer orders, fulfillment, and going live
• Execution Rigor: The KAE is responsible for the configuration of the offer and its compliance, media assets, and content upload across the assortment • Budgeting – She/he must have the ability to work with data comfortably to forecast and budget for optimized brand investments on the respective platforms
• Financial Hygiene: The KAE is responsible for maintaining collection efficiency, customer claims, and other financial metrics for the account
• Negotiations and Operations: The KAE must have the ability to negotiate both strategically and tactically in an agile fast fast-paced channel
• Working with collaborative teams – The role requires working closely with Shopper Marketing, Customer Service, Demand Planning, Business Finance, and Capability Teams to achieve joint ambitions for sustainable customer top-line
• Growth Mindset: As the owner of toplines for her/his patch, the KAE must always use data and customer engagement to actively hunt for growth opportunities on the platform and must act accordingly
• Customer Relationship: As the face of the organization, the AKAM must demonstrate exceptional interpersonal skills to build long-lasting strategic relationships with the customer

Responsibilities:

• MBA/Master’s degree
• Overall years of experience should be at least 2-4 years of work experience across sales & marketing in FMCG. Experience in e-commerce set-up will be preferred.
• Technical aptitude and agility to learn web-based tools
• Looking for talent with - owner mindset, passion, and agility