Junior Salesforce Consultant Job in Delhi at ERM

ERM is hiring for the role of Junior Salesforce Consultant!

• Manage the timely delivery of projects through developing project plans and monitoring progress against them
• Effectively communicate status updates to the stakeholders regarding progress
• Meet with clients and get an understanding of their existing FP&A processes
• Determine and document client requirements for new FP&A solutions
• Provide guidance to clients on budgeting and planning best practices
• Contribute to the design of FP&A solutions, including the design of best practice forecasting models with Adaptive insights
• Interface with senior management, business and technology teams to drive the adoption of reporting and planning in the solutions that we have implemented
• Demonstrate high understanding of potential functional design issues by suggesting alternatives and providing recommendations
• Engaging with clients to understand their business needs, challenges, and objectives.
• Conducting workshops and interviews to gather requirements for Salesforce implementations or enhancements.
• Assist in designing Salesforce solutions that meet client requirements, leveraging standard Salesforce functionality and customization options.
• Assist with the development and delivery of proposals, demonstrations and presentations for new client opportunities
• Build relationships within existing clients and use your understanding of their business to identify further opportunities for consulting
• Contribute to the teams process improvements initiatives and strategy
• Promote and encourage innovation within the team
• Respond to client support questions and requests via phone and email in relation to solutions that have been implemented.
• Configuring Salesforce to align with client needs, including setting up objects, fields, workflows, process builder, and other declarative features. Additionally, developing custom solutions using Apex, Visualforce, Lightning Components, and other development tools when necessary.
• Creating and maintaining documentation for Salesforce solutions, including requirements documents, design specifications, user guides, and training materials.

Requirements:

• Ability to engage and manage internal client expectations
• Manage competing deadlines, multiple projects simultaneously and conflicting priorities
• Skills in solution scoping and design - requirements gathering, gap analysis and future-state design
• Functional specialisation and certifications in specific Salesforce modules
• One or more of Sales Cloud, Service Cloud, Consumer Goods Cloud, Marketing Cloud, Commerce Cloud, Health Cloud or Public Sector Solutions