Junior IT Support Job in Mumbai at Global Industrial

Global Industrial is hiring for the role of Junior IT Support!

Responsibilities of the Candidate :

• Provide on-site and remote technical support to office staff and warehouse teams under the guidance of senior staff
• Assist with IT support services for office locations and warehouse operations, learning from experienced team members
• Help troubleshoot and resolve basic network issues (LAN and WAN) with supervision
• Assist with analyzing, testing, and documenting desktop and network infrastructure, configurations, and procedures
• Support and maintain Windows operating systems on desktops and basic server environments
• Provide basic support for Microsoft Office and Office 365 applications
• Assist with network cabling tasks, including installation and maintaining patch panels with supervision
• Learn and assist with Windows Server and Active Directory management and support
• Assist with desktop imaging tasks using common tools and software
• Help configure and support IP phones and basic VoIP systems
• Provide basic support for audio-visual (AV) systems under the guidance of senior staff
• Assist with managed installation products and learn best practices for configuration
• Support basic warehouse IT infrastructure, including hardware and network-related issues
• Assist with desktop and laptop support, including parts replacement and basic troubleshooting
• Provide assistance with server installation, configuration, and troubleshooting in enterprise environments
• Help troubleshoot and support local and network printer issues
• Assist with the configuration and support of wireless access points (APs) and wireless devices
• Learn and assist with the configuration and troubleshooting of network devices such as routers and switches

Requirements:

• B.S. in Computer related field preferred but not required.
• MCP, MCSE, A+, certifications a big plus.
• Minimum 1 year of hands-on experience supporting network and desktop systems.