Junior Application Support Analyst Job in Hyderabad at NTT DATA

NTT Data is hiring for the role of Junior Application Support Analyst!

Responsibilities of the Candidate:

• Contribute to gathering data and conducting analysis of company sales and profitability.
• Support the development of methods for measuring company sales performance.
• Support the examination of sales processes, programs, and systems to minimize costs and improve customer satisfaction.
• Facilitate the sharing of reports and sales data between sales, marketing, and other departments.
• Support sales teams by creating, evaluating, and optimizing data sets and sales applications and platforms.
• Contribute to the implementation of sales forecasting by analyzing past data and trends to forecast future sales.
• Be responsible for training new and current employees on sales and marketing collateral, product sets, sales processes, systems, and tools.
• Support the establishment of sales fulfilment processes and make recommendations for sales operations enhancement.
• Contribute to the preparation of monthly and quarterly sales reports and ensure distribution to relevant internal stakeholders.
• Work with sales team and management on pipeline management, including but not limited to pipeline integrity (data entry compliance), competitive data, ROI data, etc.
• Support the onboarding of new sales team members on all toolsets and processes.
• Play a pivotal role in increasing sales team productivity and directly contribute to the efficiency of sales processes.
• Monitor and strive to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts.
• Identify opportunities for sales process improvement, working closely with sales management to inspect sales process quality and prioritize opportunities for improvement.

Requirements:

• Detail-oriented and organised
• Ability to work in a high-paced environment
• Analytical skills
• Communication skills both verbal and written
• Proficient in Microsoft Excel
• Must be service-oriented and have a great attitude
• Must be adaptable and be able to consistently deal with ever-changing conditions and a fast-paced environment
• Knowledge and understanding of sales processes, tools and methodologies
• Able to work in a team and independently with a proactive approach to work and assignments