Jr. Customer Service Executive - Telecom Network Operations and Maintenance Job in Pune at TATA Communications Limited

TATA Communications is hiring for the role of Jr. Customer Service Executive - Telecom Network Operations and Maintenance!

Responsibilities of the Candidate:

• Responsible for creating and maintaining infrastructure necessary for the growth and the upkeep of field and Network operations which shall include Internet Data Centers, ATM sites, Cable Landing Stations, and NW space to drive network efficiency and availability.
• Drive the procurement and technical planning of TGN and submarine cables owned by consortiums/TCL and effect cost savings.
• Correct mission-critical utility infrastructure problems effectively at optimal costs and promptly. Ensuring necessary coordination on certification and field-level testing, as appropriate for the business segment.
• Coordinate with the Technical teams for new enhancements/issue resolution. Drives initiatives, industrialization, and efficiencies to facilities for improvements (i.e. enhancements, updates, upgrades, new systems).
• Establish tools and procedures to monitor field operations performance.
• Ensure the reliability and robustness of the cable systems.
• Set up configurations - number of fiber pairs in the cable, capacity, and landing stations.
• Manage the complete capacity distribution and traffic activation on the cable system. 

Requirements:

• Graduate (Any Discipline)
• Minimum experience of 1 year