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JC Senior Digital Repair Specialist Job in Lucknow at Jio

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JC Senior Digital Repair Specialist

Jio

  Full Time Job

  Not Disclosed

  0-4 years

  Posted  30+ days ago

Location
  • Lucknow
Skills Required
  • Communication Skills
  • Problem Solving
  • Customer Focus
  • CRM
About this Job

Jio is hiring for the role of JC Senior Digital Repair Specialist!

Responsibilities of the Candidate:

  •  Partner identification and mentoring
  • Install CPE devices
  • Drive quality installations
  • Address partner queries
  • Visit partners for checks
  • Conduct group meetings
  • Interact with customers
  • Troubleshoot device queries
  • Record job in CRM portal
  • Upgrade device software
  • Repair handsets, PCB swap
  • Train / support service points
  • Adhoc responsibilities as need

Requirements:

  • Qualification should be 10+2/ITI/Diploma/Certification in Device Care

  • Expected experience 0 - Maximum 4 Years

  • Customer focus

  • Communication skills

  • Problem Solving skills

  • Handset repair skills

  • Knowledge of spares operations

  • Knowledge of CRM Systems

Eligible Degrees
MBA / All Courses
Bachelor of Technology/Engineering / All Courses
Master of Technology / All Courses
Bachelor of Arts / All Courses
Bachelor of Science / All Courses

+86 More

Who can apply
Work Experience: 0-4 years
Eligible Graduation Years: 2024, 2023, 2022, 2021
Documents Required

1. Resume

2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)

About Jio
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