JC Digital Repair Specialist Job in Agra at Jio
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JC Digital Repair Specialist
Jio
Full Time Job
Not Disclosed
0-1 years
Posted 30+ days ago
Location
- Agra
Skills Required
- Cpe
- CRM
- Communication Skills
- Problem Solving
- Customer Focus
- Troubleshooting
About this Job
Jio is hiring for the role of JC Digital Repair Specialist!
Responsibilities of the Candidate:
- Install CPE devices
- Address partner queries
- Drive quality installations
- Interact with customers
- Troubleshoot device defects
- Handle device queries
- Record job in CRM portal
- Upgrade device software
- Assemble/dismantle smartphones
- Repair handsets
- Verify devices for exchange
- Inspect FTTx devices
- Travel to touchpoints
- Train/support service points
- Fulfill ad-hoc responsibilities as per business requirements
Requirements:
- 10+2 / ITI / Diploma, Certification in Device Care (Preferred)
- Fresher can also apply
- Customer focus
- Communication skills
- Problem Solving skills
- Handset repair skills
- Knowledge of spares operations
- Knowledge of CRM Systems
Eligible Degrees
+86 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Jio
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