IT support Engineer Job in Kochi at Feathersoft

Feathersoft is hiring for the role of the IT support Engineer!

Responsibilities of the Candidate:

• Fully support, configure, maintain and upgrade Desktops, MFP’s, corporate networks and servers
• setting up and installing new computers, networks and software
• setting up user accounts and profiles on the network
• Install and integrate new server hardware and applications and Keep an eye out for needed updates.
• Support and administer third-party applications
• Ensure network security and connectivity
• Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses.
• Resolve problems reported by end user
• Specify system requirements and design solutions
• Research and make recommendations on server system administration.
• Knowledge with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired
• Ability to set up and configure server hardware
• Familiarity with backup and recovery software and methodologies
• Great at organizing, prioritizing and multitasking
• maintaining inventories of hardware and software
• keeping a record of issues and faults along with solutions, for future reference

Requirements: