IT Solutions Specialist - Network Services Job in Bengaluru at Mott MacDonald Pvt. Ltd.

Mott MacDonald is hiring for the role of IT Solutions Specialist - Network Services!

Responsibilities of the Candidate:

• Delivers highly efficient, effective and available services to the business according to agreed business requirements and service levels within specialist areas of expertise, including but not limited to 
• Network Infrastructure (WAN/LAN/MPLS) 
• Data Centre & Server Room Infrastructures 
• Firewall (Meraki, Barracuda, Azure & Cisco) technologies 
• Internet web filtering and security services 
• Monitoring Solutions including WUG & Meraki Dashboards 
• Access to cloud services (Microsoft and other Software as a Service platform) 
• Remote Access Services (Direct Access, ZPA, & Meraki VPNs) 
• Provide Problem, Change, Knowledge, Event Management, Monitoring and Request Fulfilment capabilities within the Infrastructure Team, as well as assisting with Incident escalations from the Operations Centre Team
• Management of all relevant documentation including Global and local network diagrams, technical documentation, high-level and low-level solution design documents, Knowledge documents, procedure documents, change control, test plans and transition plans
• Provides technical expertise to support the correct application of operational procedures
• Continuous Service Improvement – Benchmarking, performance monitoring ensuring that all infrastructure and services are configured/managed to optimum levels
• Acts as 4th Level escalation point of contact with regards to Change, problems and incidents and sees them through to resolution and manages suppliers where required
• Assists with the configuration management and auditing of all infrastructure Services
• Produce detailed documentation and conduct knowledge transition to other teams as required
• Acts as SME as part of project team for IT project delivery
• Provides solution and architecture solution designs

Requirements:

• In-depth understanding of LAN & WAN infrastructure and a solid understanding of network design and architecture and monitoring of network infrastructure. 
• Significant experience and in-depth understanding of IPv4/Subnetting/DNS and DHCP. 
• Understanding of SDWAN technology. 
• Excellent understanding of Cloud-based networking. Including design, architecture and installation. 
• Good Windows operating systems network knowledge. 
• Excellent knowledge of LAN Switching and an understanding of web proxy services. 
• Experience in auditing and network security. 
• Experience analysing, troubleshooting, and providing solutions for technical issues. 
• Demonstrable experience in building strong and productive relationships with key business customers. 
• Supporting peers. Mentoring junior infrastructure engineers and contributing to a cohesive team.