IT Operations Engineer Job in Chennai at Ford India

Ford India is hiring for the role of IT Operations Engineer!

Responsibilities of the Candidate:

• Provide day-to-day operational support and trouble reports related to video conferencing, and audio-visual equipment.
• Ensure timely resolution of technical issues.
• Design and stage telepresence solutions using AV system components such as LCD/Plasma displays, DLP projection systems, HD camera systems, control systems, microphones, speakers, video/audio distribution amplifiers, scalars, and switchers.
• Contribute to the design and documentation of IT systems, including audio-visual systems, video conferencing, and other relevant technologies.
• Review work by third-party audio/video installation teams to ensure compliance with company standards.
• Prepare and set up AV hardware and software to meet the needs of our organization.
• Ensure proper functioning of audio and video equipment for recording sessions, live events, and post-productions.
• Troubleshoot and resolve hardware and software issues promptly.
• Conduct preventive maintenance visits to conference rooms, addressing VC connections, wires, peripherals, and speakers.
• Perform appearance checks to ensure AV systems are functioning optimally.
• Identify and provide support for Unified Communications platforms, integrating them into AV systems and other IT tools as necessary.
• Assign and manage a team of AV engineers to support for all the events and pre-testings.
• Offer plans and advice for live audio and video events, including broadcasts, conferences, and presentations.
• Stay up-to-date with the latest audio and video technologies and techniques.
• Familiarity with different recording media, such as analog tape and digital multitrack recorders.
• Oversee a team of AV support personnel.
• Coordinate customized AV support for training, events, and other activities.
• Keep detailed logs of equipment maintenance.
• Create and maintain libraries for easy access.

Requirements:

• Education: Bachelor’s degree in Computer Science, Engineering, Education, Technical, Electrical Engineering, Computer Engineering, Information Technology, Design, or Information Systems
• Working Experience in CISCO, SHURE, Crestron, Extron, LG/Samsung OEMs
• Desired Skills: Dolby Surround, operational activities, engineering technology, audio-visual systems, and video
• Desired Experience: Extensive knowledge of engineering conference rooms, Webcasting, Internet Protocol Television (IPTV), and Streaming Video systems
• Proficiency with audio mixing consoles, video cameras, microphones, and other relevant equipment
• Strong problem-solving skills and attention to detail
• Excellent communication and teamwork abilities