IT Manager Job in Gurgaon at Genpact

Genpact is hiring for the role of IT Manager!

Responsibilities of the Candidate:

• Create high quality process and control design documentation such as PFDs.
• Review and update Risk Control Matrix (RCM) for the application system.
• Evaluate SAP Internal Controls (ITGC and ITAC, etc.) as per compliance standards and frameworks such as SOx, COSO, CoBIT 5, etc.
• Independently execute IT SOX and IT Advisory audit assignments.
• Lead client discussions on a day-to-day basis for walkthroughs and status updates.
• Report potential control gaps, suggest remediations/action plans, and assist in assessing risk exposure.
• Review and document SOC reports.
• Ensure client service delivery in accordance with quality guidelines and methodologies.
• Build and maintain client relationships by understanding and responding to client needs and ensuring high quality work.
• Contribute to people and knowledge development initiatives by developing training materials and conducting training.

Requirements:

• Good understanding of SAP ERP and HANA Database (ECC and S/4 HANA).
• In-depth knowledge/experience of technology processes, systems, and infrastructure including project management, change management, access management, and data processing operations (job scheduling and monitoring, problem management, backups).
• Knowledge of Business Process Cycles (e.g., Order to Cash, Procure to Pay, Record to Receipt, etc.).
• Good understanding of industry frameworks such as NIST, ISO27001, and COBIT.
• Excellent interpersonal skills with the ability and desire to work in a team-based, customer-focused environment.
• Strong analytical thinking and interpersonal skills, with the ability to research and understand complex processes and effectively communicate them to stakeholders.
• Superior relationship-building and leadership skills.
• Experience in evaluating complex business and technology risks, internal controls, and related improvement opportunities.
• Ability to manage and motivate a team of professionals.
• Relevant certifications such as CISA, CISSP, CISM, etc.