IT Fresher Job in Surat at Votiko Solutions

Key Responsibilities:

• Assist in troubleshooting and resolving hardware and software issues.
• Provide support in the installation and configuration of computer systems and applications.
• Collaborate with team members to develop, test, and maintain software applications.
• Assist in managing and maintaining IT infrastructure, including servers, networks, and databases.
• Help with data entry, analysis, and reporting tasks using relevant tools and software.
• Participate in meetings and training sessions to enhance technical skills and knowledge.
• Provide assistance in creating and updating technical documentation and manuals.
• Follow company policies and procedures for IT security and compliance.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong understanding of basic programming languages and database concepts.
• Excellent communication and interpersonal skills.
• Eagerness to learn and ability to adapt to a fast-paced work environment.
• A proactive approach to problem-solving and critical thinking.
• Basic knowledge of operating systems and networking concepts.
• Ability to work well both independently and as part of a team.

We are experts in campaigns that need Inbound and Outbound Call Platforms - as well as online interactions such as Live Chat, Email, Social Media Response Management and Analytics, and assistance for User Generated Marketing Programs. We are positioned to capture and report on large quantities of client interactions through the use of our combined CRM/web analytics solutions.