Investment Servicing Analyst Job in Bangalore at IG Group

IG Group is hiring for the role of Investment Servicing Analyst!

Responsibilities of the Candidate:

• Deliver world-class support to a global client base via verbal and written communication channels
• Assist clients in navigating platforms and services related to trading and investing
• Operate in a fast-paced, team-focused environment with 24/7 rotational shift coverage
• Address client queries efficiently, ensuring high levels of customer satisfaction
• Collaborate across teams to improve client experience and resolve technical/product-related issues
• Learn and adapt quickly to product updates and new technology in the fintech space
• Contribute to a vibrant workplace culture focused on innovation and continuous improvement

Requirements:

• Strong interpersonal and communication skills (verbal and written)
• Passion for customer service and a keen interest in financial markets (no finance background required)
• Curiosity to learn about financial products, platforms, and the technology behind them
• Eagerness to improve client experience and solve problems creatively
• Adaptability to work in rotational shifts to provide 24/7 global support
• Positive attitude, energetic mindset, and alignment with IG Group’s vibrant culture
• Ability to thrive in a non-traditional, innovative, and fast-evolving work environment