Investiagtions Optimisation Data Analyst GSC Job in Hyderabad at HSBC

HSBC is hiring for the role of Investigations Optimisation Data Analyst GSC!

Responsibilities of the Candidate:

• Drive and deliver optimisation, bringing tangible benefits to Investigations through data analytics, process analysis and innovative thinking.
• Provide data analytics to support the generation, assessment, and delivery of Optimisation opportunities across global Investigations.
• Work within a Value Stream structure, supporting the Head of Optimisation with planning and sprint activities, which supports the Value Stream outcomes.
• Execute responsibilities with an Agile mindset, focused on efficient delivery of value and continuous improvement.
• Assess operational risk associated with the optimisation strategy and inherent in optimisation activities.
• Ensure that fair treatment of our customers is at the heart of everything we do, both personally and as an organisation.
• Maintain HSBC internal controls, including timely implementation of internal and external audit points together with any issues raised by external regulators.
• Assist in the discharge of accountabilities set out in the Legal & Compliance FIM by proactively assisting.

Requirements:

• Educational qualifications: Masters – MBA, MTech, B Tech, MCA, MSc., etc.
• Experience in the production and interpretation of management information and reporting. 
• Strong Navigation skills: Work closely with IT teams to understand the data flow and navigate to arrive at the problem-solving. Also, collaborative working within the Investigation Value Stream.
• Strong analytical skills: The ability to analyze and interpret large datasets, and spot trends and outliers, with a focus on organizational and delivery skills, resourceful, creative and adept at solving complex issues.
• Providing Data Insights: Ability to interpret data, conclude, track progress on key performance indicators and process optimisation benefits.
• Strong presentation skills: Ability to simplify complex information, presenting data insights to stakeholders in an easily understandable, logical format, to inform decision-making.
• Tools: Working knowledge of reporting tools, such as Qliksense, Tableau, Excel skills, etc.
• Expected to pick up the data provenance and data structures within the system
• Good interpersonal skills and communication skills.
• Strong written skills and attention to detail, experience in writing procedural guides and delivering training.
• Highly motivated and autonomous with a continuous improvement mindset and ability to work under pressure to tight deadlines.
• Desirables:
  • Experience in using other analytical tools (R, Phyton, QlikView, etc.)
  • Experience working in a financial services institution, understanding of relevant compliance and risk controls.
  • Knowledge of Financial Crime Investigations.
  • Financial crime risk experience.
  • Relevant industry Financial Crime-related formal qualification (for example, Master's).
  • Project Management qualification (e.g. Prince2, APM, Agile) or associated experience.
  • Process Engineering qualification (e.g. Lean, Six Sigma, Design Thinking) or associated experience.
  • Awareness or experience of automation technologies including (e.g., RPA, NLP, NLG & Gen AI).