International Sales Specialist Job in Bengaluru at Bark.com India

Bark.com India is hiring for the role of International Sales Specialist!

Responsibilities of the Candidate:

• Conduct outbound calls to prospective clients.
• Close sales of product offerings with clients.
• Identify customer needs and communicate the client's value proposition.
• Manage and develop your own diary, schedule call-backs, and future opportunities.
• Work with weekly KPIs and targets.
• Call leads from a database list and conduct research on potential prospects.
• Utilize CRM and data entry systems.
• Manage the customer through effective communication and strong listening skills.
• Utilize, maintain, and continuously improve customer engagement and communication techniques.
• Educate customers in all products, services, and packages, along with competitor's offerings.
• Perform outbound calls to customers based on system-generated reports in an attempt to activate their subscription packs and increase revenues and customers’ satisfaction.
• Adhere to the pre-set quality standards to provide a consistently outstanding service to all respective customers.
• Achieve the monthly set targets for cards activation rates through outbound calls following the approved scripts.
• Follow the related SOPs and adhere professionally to the mandatory and optional questions during the activation calls.
• Work on the prompt and professional closure of complaints related to card activation received through the Customer Care Unit and CRM within the set TAT.

Requirements:

• 1 to 2 years in Tele-Sales, Outbound Sales, and Outbound Activations