International Sales - Admission Counsellor Job in Mumbai at Upgrad

Role & Responsibilities:

• Serve as a mentor and trusted advisor to potential learners, guiding them in their career journeys. 
• Provide personalized counseling to prospective students, helping them map their career paths and demonstrating how upGrad can be a catalyst for their professional growth. 
• Meet weekly enrollment, revenue, and collection targets. 
• Articulate the uniqueness and effectiveness of upGrad’s online learning model. 
• Manage the complete sales closing lifecycle for assigned leads, which includes making phone calls, delivering product demonstrations, closing sales, and maintaining post-sales relationships. 
• Keep a comprehensive database of all interactions with leads and provide regular updates. 

What We’re Looking For:

• Exceptional communication (both written and verbal) and interpersonal skills. 
• Proven experience in international sales, with a preference for EdTech sales. 
• Strong understanding of the cultural nuances and buying behaviors of students from across the globe 
• High-achieving sales performers with a documented track record of success. 
• Active listeners and trustworthy individuals capable of building rapport with potential learners. 
• A patient and empathetic approach to handling diverse situations. 
• A disciplined mindset for funnel building, feedback tracking, task prioritization, and consistently exceeding targets and deadlines. 
• A sales-oriented mindset to effectively communicate upGrad’s offerings and achieve revenue objectives. 
• A passion for always delivering exceptional customer service. 
• Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferred. 

Eligibility:

• A bachelor’s degree in any field; a degree in Business, Marketing, or Education is preferred. 
• 2-5 years of experience in international sales, preferably in the EdTech sector. 
• Proven track record of achieving sales targets and driving revenue growth. 
• Familiarity with CRM tools and sales tracking software is an advantage.
  Ability to work effectively in a fast-paced environment and adapt to changing priorities. 
• Strong work ethics and a proactive attitude toward achieving results. 

upGrad’s Global Learning Engine rests on four pillars: (a) its large repository of original & owned content and IP, (b) its own best-in-class proprietary tech platform, (c) its high-touch human-led delivery service backed by coaches & mentors, and (d) an 85% course completion track record, backed by a further 80% career outcomes guaranteed performance. Already termed Asia’s higher EdTech leader it has offices in the UK, U.S., Middle East, India, Singapore & Vietnam, and a presence in many more countries.