Inside Sales Specialist Job in Noida at Franciscan Solutions Pvt. Ltd.

Franciscan Solutions is hiring for the role of Inside Sales Specialist!

Responsibilities of the Candidate:

• Contact potential or existing customers to inform them about the product or service
• Cold call or reach out to leads through various channels to create sales opportunities
• Answer basic level questions about products or the company
• Ask questions to understand customer requirements and negotiate pricing based on inputs by sales head and close deals
• Maintain customer information and progress in the CRM
• Take and process orders in an accurate manner
• Maintain sales pipeline with accuracy
• Handle grievances to preserve the company’s reputation
• Keep records of calls, visits and sales and note useful information
• Understand our ideal customers and how they relate to our products
• Create and maintain positive client relationships to build business and enable year on year subscription renewal

Requirements:

• Excellent written and verbal communication skills especially English
• Have a flair for selling and building relationships with individuals and organizations
• Excellent persuasion skills, ability to spot opportunities and go after them with gusto
• Ability to work independently without supervision
• Keen sense of using the internet and telephone as a medium to connect with customers
• Patience and the ability to tactfully handle customer negotiations
• Dedication to providing great customer service