Information Technology Analyst Internship in Mumbai at ICICI Bank

ICICI Bank is hiring for the role of Information Technology Analyst!

Responsibilities of the Candidate:

• Identify Opportunities: Continuously explore, evaluate, and induct new technology platforms across SaaS, PaaS, and custom workflow ties
• Eliminate Downtime: Engage in continuous and regular testing of the IT system for readiness for unforeseen and unexpected events that can affect business continuity
• Process Compliance: Ensure the systems adhere to the Information Security guidelines. Ensure up-to-date documentation of manuals and process notes governing business activities to comply with applicable protocols, governing standards and user manuals
• Collaboration: Work closely with business and functional teams and develop a deep understanding of various operational processes in the relevant areas of implementation of frictionless and Through Processing (STP) of business operations
• Support: Ensure system availability and extend support during system downtime and technical exigencies. Work with cross-functional teams to create a technology stack that is scalable, resilient, and well-governed
• Service Orientation: Provide proactive resolution of potential IT-related queries and track Service Level Agreements (SLAs) with technology partners providing support

Requirements:

• Educational Qualification: B.E./ B.Tech./ MCA, or equivalent qualification from a recognized University or Institution
• Experience in technology:  Experience as a software developer, business analyst, or technology manager in any industry
• Excellent Communication Skills:  Ability to communicate effectively with internal stakeholders to understand problems clearly.
• Be Up-to-date: Ability to ensure up-to-date documentation of manuals and process notes governing business activities so as to comply with applicable technology protocols, governing standards, and business user manual
• Market understanding: Quality to explore, evaluate, and induct new technology platforms across SaaS, PaaS, and custom workflows