Implementation Manager Job in Mumbai at Kotak Mahindra Bank Ltd

Kotak Mahindra Bank is hiring for the role of Implementation Manager!

Responsibilities of the Candidate:

• Identify customer needs for product enhancement/deal solutions
• Interface with technology team to identify opportunities to migrate knowledge/systems/processes
• Work with IT/BSG/Operations towards implementing a deal
• Work with PSM in making effective pitches to customers
• Ensure effective implementation of new initiatives and perform UAT (User Acceptance Testing) before product/new feature launch
• Collaborate with internal and external stakeholders to achieve target project implementation TaTs
• Conduct training and education programs for internal support units and customers
• Provide advice and guidance for Online Banking services as a subject matter expert
• Drive the development of projects, develop detailed project development plans & BRDs, track and monitor project progress

Requirements:

• Graduate from a leading university
• Language Skills Proficient in English writing and communication
• At least 2 years of relevant experience in the CMS Payments space
• Proven working experience in project management in the banking and information technology sector
• Solid banking background with understanding and/or hands-on experience in digital banking projects or banking products
• Knowledge of CMS products, regulatory and compliance policies would be an added advantage
• Excellent knowledge of Excel