IAM Engineer I Job in Bengaluru at Motorola Solutions

Motorola Solutions is hiring for the role of  IAM Engineer I!

Responsibilities of the Candidate:

• Serve as the first point of contact for user access issues, including troubleshooting account lockouts and permission problems.
• Handle daily IAM operational tasks, such as user account provisioning, de-provisioning, and modifications in systems like Active Directory / Okta / LDAP.
• Process access requests and manage user roles following established procedures.
• Operate within the One Identity platform to process access requests submitted by users.
• Assist users in navigating the IGA system and help troubleshoot basic workflow issues.
• Support senior team members in testing and validating new IGA workflows.
• Assist in monitoring IAM systems, reviewing alerts, and escalating potential issues to senior engineers according to runbooks and procedures.
• Help maintain technical documentation and knowledge base articles for common issues.
• Participate in access certification campaigns by helping to generate reports and track completion.
• Work closely with the IT help desk / business stakeholders to resolve user tickets efficiently.
• Support IAM Engineers and Senior Engineers on project tasks as needed.
• Participate in team meetings and training sessions to build your knowledge of IAM principles and technologies.

Requirements:

• 0-2 years of experience in an Information Technology role, preferably with exposure to IT support or cybersecurity.
• A strong and demonstrable interest in a cybersecurity career.
• Basic understanding of IT concepts such as Active Directory, cloud services, and networking.
• Excellent problem-solving skills and a strong attention to detail.
• Strong customer service orientation and communication skills (both written and verbal).
• Ability to follow procedures and a willingness to ask questions.
• A strong desire to learn and grow in the cybersecurity field.
• Familiarity with platforms like Okta or One Identity is a plus but not required.