HRO Processing Assistant II Job in Chennai at Alight

Alight is hiring for the role of HRO Processing Assistant II!

Responsibilities of the Candidate:

• Understands and contributes positively to meeting client SLA’s, PG’s.
• Maintain internal & client defined quality scores.
• Ensuring proper documentation and follow-ups and follow SOP’s
• Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision.
• Helps in identifying issues, process delays, and quality problems and recommends solutions and executes.
• Work with leads to ensure delivery in accordance with standard operating procedures.
• Take complete ownership of self-learning & development.

Requirements:

• Bachelor’s degree in B.Com, B.A, BBA (No Full time MBA/MCA/B Tech/BE/B Ed)
• 2-4 years of work experience.
• Excellent verbal and written communication skills.
• Can work evening/night shifts as per business requirement
• Basic computer knowledge (MS-Office, Excel)
• Good analytical skills & attention to detail.
• Ability to prioritize work continually and produce a significant volume of work efficiently within performance standards.
• Ability to work in a fast-paced environment with short deadlines.
• Able to practice logical reasoning and critical thinking.