HRO CS Upmarket Payroll Specialist Job in Hyderabad at ADP Solutions

ADP is hiring for the role of HRO CS Upmarket Payroll!

Responsibilities of the Candidate:

• Requires a high-level payroll knowledge including payroll skills & Accuracy since errors or omissions can directly impact Client associate paychecks, and errors in reporting can also lead to penalty and interest payments for ADP.
• Basic knowledge of payroll tax principles and wage and hour laws
• Strong verbal and written communication skills
• Ability to analyze and resolve problems through effective customer interface and communication
• Must be able to work under time constraints to ensure that deadlines are met
• Excellent Professional Customer Service Skills
• Strong Process and documentation skills
• Strong Research Skills
• Proficient in MS Office applications, especially Word and Excel Proficiency in using PC

Requirements:

• Client-facing works in an inbound & outbound phone support model
• Provides WFN/AutoPay Payroll Technology support
• Processes Payroll & Support Client queries and relationship
• Payroll Processing and Handling Questions and Issues
• Conducts Initial Issue Troubleshooting
• Works with internal teams to resolve complex issues
• Responsible for Quarter and Year End Activities