HRIS System Administration Job in Gurgaon at Fidelity India

Fidelity is hiring for the role of HRIS System Administration!

Responsibilities of the Candidate:

• Support and local oversight of the Service Delivery Team
• Systems administration tasks and associated stakeholder management
• System configuration within ServiceNow HRSD including but not limited to lifecycle events, workflows, tasks
• Working with the Service Delivery Owner and key stakeholders to identify annual enhancements due to legal or business requirements.
• Conduct requirement gathering workshops including interviews with stakeholders to understand business goals and analyse possible solutions and their feasibility
• Document and review user requirements in detailed specification documents for the developers
• Hold retrospectives and track raised items through to completion
• Utilise tools such as JIRA to record and track the requirements throughout the course of the development
• Produce and manage plans and timelines associated with the analysis of the programme, utilising MS Project/Excel
• Participate and lead the testing team on business UAT for deliverables
• Report progress, identify, resolve and/or escalate risks/issues as part of the overall project team
• Provision of additional management support to the Service Delivery Owner, Product Owner, Service Now, compensation team and wider HRIS team as required
• Create communications for end users and conduct end user training as required
• Create and maintain process documentation within Confluence
• Ensure data integrity and security with HR systems, adhering to compliance and data protection regulations

Requirements:

• Proficient in managing and maintaining HR systems, ensuring effective operation and integration with other business systems
• Experience in Workday and compensation cycle system management in any core HR system would be preferable
• Knowledge of SNOW HRSD and lifecycle events
• Strong analytical and problem-solving skills, highly numerate
• Strong attention to detail
• Strong organisational skills with the ability to adhere to tight timescales
• Ability to prioritise and deal with many issues at once
• Demonstrable project and process expertise or experience working directly as process analyst/Business analyst
• Experience of working with Internal Business Area, Technology and third parties
• Confident communication skills both verbal and written
• Strong sense of ownership with ability to work on challenging issues and overcome constraints and obstacles
• Proficiency with Microsoft Office suite including data analysis/manipulation in MS Excel and Access
• Ability to work both individually or collaborate as part of a team
• Experience of Agile project methodology and project tools such as JIRA
• Positive ‘Can do’ approach and eager to solve problems
• Strong presentation skills, with the ability to convey information succinctly and engagingly to large audiences in a non-technical format.