HRIS Ops Analyst Job in Gurgaon at Gartner

Responsibilities of the Candidate:

• Individually answer escalated associate questions and concerns usually related to exceptions to the process or policy.
• Work with senior level individuals to obtain approvals for requests
• Reporting – Create simple custom reports, schedule reports, update report expiring.
• Data Management – Mass Data Loads, Data Quality Auditing.
• Organizations – Create, edit, deactivate organizations and role assignments, reorganizations, position swaps.
• Leave of Absence – Process Severance payments, and update calendars
• Benefits – Provide Coverage history, Enrollment Instructions, Annual Renewal.
• Compensation – Load Statutory increases/adjustments, quarterly bonuses, other ad hoc group payments.
• Talent Acquisition – Complete Candidate purge, Rescind Hires, and source corrections
• Identify, support, and (when appropriate) escalate the bug/issue resolution processes.
• Conduct trend and Root Cause Analysis (RCA)
• Support compliance requests, including liaising with key contacts to understand changes in regulatory environment.
• Execute quality assurance efforts to ensure the accuracy of processes, data, and information within HR system

Requirements:

• Bachelor’s Degree in Computer Science, Information Systems or related field preferred.
• Minimum 2 years of experience in HR systems operations, preferably Workday HCM, including experience with business processes, data structure, domain and BP security, EIBs, reporting & calculated fields, and data auditing.
• Knowledge of HR business processes.
• Strong Microsoft Excel skills.
• Strong service orientation with a high sense of ownership and accountability.
• Proven ability to work independently and as part of a distributed team, taking direction from multiple team members.
• Strong analytical, troubleshooting and problem-solving abilities.
• Strong work ethic and motivated to achieve goals and exceed expectations.
• Exceptional time management skills and an ability to handle multiple assignments and meet deadlines.