HR Transformation Manager Job in Bangalore at LSEG

LSEG is hiring for the role of HR Transformation Manager!

Responsibilities of the Candidate:

• Collaborates with stakeholders across people function and technology to design detailed processes for the future people operations division which are simplified, consolidated, standardised, automated and global
• Builds the taxonomy for LSEG’s future people operations processes ensuring a detailed audit trail and documentation are in place, with detailed processes for each step documented optimally
• Supports the identification of training requirements linked to changes in core HR processes
• Identifies control points, KPIs and SLAs and ensures all are detailed within set parameters
• Inputs into requirements for knowledge articles and quality assurance to ensure a consistent approach across Tier 0
• Plays a leading role in user acceptance testing and knowledge transfer for the new processes

Requirements:

• Workday & service experience is essential, also helpful to have experience with other HR Systems/multiple platforms
• Proven experience in delivering customer-centric service provision
• Microsoft Office skills (Word, Excel, Project)
• Customer Service attitude
• Strong interpersonal skills and proven experience in delivering customer-centric service provision
• Evidence of self-motivation and a proactive approach are vital
• Well-organised and detail-oriented
• Ability to multitask, rise to the challenge of large volumes of work during peak periods of HR activity and can deal with conflicting priorities
• Delivery and results-driven, committed to high standards of excellence
• Pro-active and demonstrates initiative and project personal credibility and expertise
• High ethical standards in line with the company values and complete confidentiality
• Develop and maintain excellent working relations with the business at all levels
• Ability to collaborate closely with stakeholders and explain concepts in a straightforward manner
• Ability to work with data, providing analysis and insights
• Confident in challenging the way things are done and providing alternative ideas
• Proficient in business English
• Track record with process mapping projects, ideally within HR/Payroll
• Experience working with ARIS, Microsoft Visio or similar process mapping tools
• Advanced Excel skills and business and sector expertise!
• Understanding of leading practice process mapping techniques
• Awareness of the People lifecycle and People issues including performance management, employee relations, well-being, recruitment etc.
• Understanding of continuous improvement approaches, process mapping and basic change management
• Experience in people operations in a financial services-regulated environment
• Experience in multi-country companies, working with colleagues from different cultures