HR Operations Specialist Job in North Goa at Commscope India Pvt. Ltd.

Commscope is hiring for the role of HR Operations Specialist!

Responsibilities of the Candidate:

• Validate and approve all employee data changes by accurately processing personnel and organizational transactions in a timely manner.
• Work with vendors, subject matter experts, HR Business partners, local HR
• Maintains a case tracking system to keep record of transactions for all customers.
• Escalates any EC or other complex issues to Manager, HR Shared Services or appropriate Center of Excellence. Provide feedback and input from cases to team members or Supervisor to be evaluated and added to department knowledge base, SOP and training documents when applicable.
• Prepare and issue employee and employment-related letters.
• Participate in activities designed to improve customer satisfaction and business performance
• To be a part of different projects pertaining to transition of additional activities from Local HR. Work closely with HR to understand their requirement and current process to evaluate processes before transitioning.
• Assists with system testing and validation when required. Participates in training on NAR/CALA regional personnel records maintenance for applicable countries.
• Support reporting requests as required and any other task requested by the management.

Requirements:

• Knowledge/experience on processes and procedures of NAR/CALA region is preferred.
• A strong understanding of human resources policies, procedures, and benefits is required.
• Microsoft Office Tools (Excel, PowerPoint, and Word), typing proficiency and experience in help desk applications, database reporting and SAP/HRIS/ Success Factors experience is preferred.
• Motivation, strong communication, dedication to quality, action oriented, problem solving, great teammate, and outstanding customer service skills are a must.
• Excellent interpersonal and communication skills
• Ability to develop and sustain positive working relationships and influence others within and outside of direct reporting lines.
• Must possess analytical and problem solving ability, independent thinking, decision making and organizational skills.
• Willingness to rotate schedule, as needed.
• Bachelor’s or master’s degree in business administration with specialization in HR.
• Must have a minimum of one to three(1-3) years’ experience in customer service or human resources with at least one (1) year in human resources.
• Working knowledge of HRIS and/or MS Excel and the formula and analytical and data management functions, experience in Help Desk applications.
• Experience of working on SAP SF Employee Central / ERP software / HCM system.