HR Operations Specialist Job in Bangalore at PhonePe

PhonePe is hiring for the role of HR Operations Specialist!

Responsibilities of the Candidate:

• Offers and Onboarding:
• Review and release the candidate offers upon validation of required details..
• Ensure offer letters are accurate, complete, and compliant with company policies.
• Verify supporting documents uploaded by the Recruitment team prior to releasing the offer.
• Onboarding the new hires in the HRMS by validating the new hire forms and activating them.
• Background Verification:
• Manage the entire background verification process for new hires including FTE, Intern &
• FTCs ensuring timely completion and accuracy of all checks.
• Develop and maintain standardized procedures, framework, and workflows for background verification activities.
• Coordinate with BGV vendors to review verification reports, ensuring compliance with company policies and legal requirements.
• Follow up with candidates & HRBPs as needed to obtain additional documentation or clarification on discrepancies identified during the verification process.
• Letters Management:
• Prepare and issue a variety of customised letters including employment, address, personal visa, warning, termination & other letters based on specific employee requests.
• Handle the helpdesk ticketing system and provide quality timely response to employees and candidate.

Requirements:

• Exposure to HR Operations and Employee Lifecycle processes
• 1 to 2 years of relevant HR Operations experience (preferably in a start-up organization)
• Strong interpersonal and communication skills
• Good interpersonal and communication skills (written & verbal)
• Basic understanding or knowledge of MS Office Suite skills (Word, Excel, PowerPoint, Outlook)
• Understanding of HR operations including Onboarding and Background Verification.