Home Consultant Job in Delhi at Pepperfry

Roles & Responsibilities:

• Responsible to manage walk-in customers & assist customer in exploring product catalogue and provide consultation inselection of products.
• Achieve all business milestones – conversions/sales.
• Responsible to meet set targets.
• Responsible for studio business growth & generating B2B orders through client meetings.
• Responsible to conduct customer engagement activities to enhance awareness & footfalls.
• Store Sales report – To prepare daily sales report (full funnel) to evaluate how far the store is from Sales targets.
• Store Administration – Handling daily store activities, studio maintenance & upkeep & visual merchandise consistent toPepperfry Studio norms and SOPs.

Desired Skills and Competencies

• Excellent communication, presentation & negotiation skills
• Very strong Client Service & Excellent relationship building skills.
• Problem-solving ability provide alternative solutions.
• Detail focused, executes with excellence, and owns the outcome.

Associated Behaviors:

• Strong listening skills
• Collaborative team player – Works well independently & with the team
• Strong professional work ethics, Customer and solution oriented
• Ability to build rapport with existing and potential clients (external and internal)
• Able to quickly develop knowledge of new market.

11 years later with a dominant online presence and over 200 offline studios, Pepperfry has blurred the lines between online and offline