Graduate Engineer Trainee Job in Bangalore at Yokogawa

Yokogawa is hiring for the role of Graduate Engineer Trainee!

Responsibilities of the Candidate:

• Record and process customer orders and follow predefined protocol based on how the order came through (e.g., by email, telephone, personal contact).
• Make calls (by telephone or in person) to allocated potential customers to establish contact and build rapport
• Ensure that basic customer details held in the system are accurate and make notes of follow-up actions that have been promised, together with notes of actions taken during each sales call
• Provide basic product/service information and respond to basic customer questions about the product/service
• Respond to basic customer issues such as returns and escalate issues appropriately

Requirements:

• Upper Secondary School
• Basic experience of simple office / operational systems (4 to 6 months)