Global Services Human Resources Specialist Job in Gurgaon at Boston Consulting Group (BCG)

BCG is hiring for the role of Global Services Human Resources Specialist

Responsibilities of the Candidate:

• Preparing and processing employee paperwork for new hires, promotions, transfers, exits, and changes.
• Managing complex employee documentation requests including verification letters, references, and visa invitation letters.
• Using sound judgment to resolve non-routine stakeholder issues and managing escalations.
• Advising other team members with expert guidance on employee lifecycle processes.
• Supporting the background verification process and distributing welcome communications as part of onboarding activities
• Maintaining personnel records in compliance with legal requirements and internal standards.
• Producing reports on employee data (e.g. distribution lists, anniversaries, milestones).
• Conducting regular audits, identifying gaps, providing feedback and supporting quality improvements in a self-driven way.

Requirements:

• A graduation degree.
• 2-6 years of relevant experience in HR operations or shared services. HR process management experience is a must.
• Workday experience (preferred) or other HR ERP systems.
• Proficiency in Microsoft Office (Excel, PowerPoint, Outlook, Word, Visio).
• Experience working in a professional services or multinational environment.
• Fluent verbal and written English language skills.
• hriving under pressure with exceptional attention to detail.
• Staying flexible and reliable in a dynamic, fast-paced environment.
• Insightful decision making and team collaboration.
• Problem solving complex tasks, learning from challenges and having a continuous improvement mindset.
• Handling sensitive data with confidentiality and professionalism.
• Creating meaningful experiences for every customer through exceptional service.
• Communicating clearly and professionally, both verbally and in writing.
• Collaborating and coaching others within the team across cultures and time zones.