Global Service Executive Job in Bangalore at HSBC

HSBC is hiring for the role of Global Service Executive!

Responsibilities of the Candidate:

• Complete all processing activities assigned as per the SLAs agreed for the Business.
• Complete account administration requests as provided in accordance with available DIMs.
• Conduct research to resolve discrepancies to satisfaction of all parties and within established procedures and regulatory guidelines.
• Create all necessary system entries for securities and cash movements.
• Disseminate relevant account details to Front Office Managers in concise, timely fashion when requested.
• Prompt and accurate resolution of any reconciliation breaks.
• Comply with Policies and Procedures and established guidelines of the FIM and procedures.
• Ensure settlement activities comply with all relevant Bank policies, procedures, GSM, FIM and DIM.
• Represent the bank in a professional manner whilst following up with various stakeholders.
• Ensure all enquiries are handled appropriately within assigned authority levels and escalate other enquiries to appropriate parties
• Assist with special Ad Hoc Reporting and Projects.

Requirements:

• Minimum 2 years of experience in Back Office processing, accounting. (E)
• Prior Experience in Investment Operations/Securities processing related activities will be an added advantage. (D)
• Knowledge and awareness of Asset Servicing (Corporate Actions/Income processing) and/or any other Securities Ops function like Settlements (D)
• Good knowledge of Capital Markets and Financial instruments. (E)
• Proficiency in one or more platforms – AVALOQ, SFE, TLM, Request Builder/Bloomberg
• Considerable flexibility in working varying shifts to support UK/US business hours, when necessary, which will normally be from around 12:30pm – 21:30pm IST (UK business hours) or 5:30 PM - 2:30 AM IST (US Business hours) DST applicable & 6:30 am – 3:30pm (APAC hours).
• aintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
• Is aware of the Operational Risk scenario associated with the role and acts in a manner that takes account of operational risk considerations.